Duration: 08 Hours
CERTIFICATION IN EFFECTIVE COMMUNICATION SKILLS PROFESSIONAL (CECSP)
The CECSP program equips professionals with essential communication skills to enhance workplace interactions, leadership effectiveness, and team collaboration. It focuses on verbal and non verbal communication, active listening, and presentation techniques to build confidence and clarity in messaging. Participants gain expertise in business writing, conflict resolution, and persuasive communication to drive professional success
CERTIFICATION IN EFFECTIVE COMMUNICATION SKILLS PROFESSIONAL (CECSP)
Course Modules
Module 1
Foundations of Communication:
- • 1.1: Communication Models and Theories
- • 1.2: The Importance of Effective Communication
- • 1.3: Barriers to Effective Communication
Module 2
Verbal Communication
- • 2.1: Active Listening Skills
- • 2.2: Effective Speaking Techniques
- • 2.3: Giving and Receiving Feedback
Module 3
Nonverbal Communication
- • 3.1: Body Language and its Impact
- • 3.2: Facial Expressions and Gestures
- • 3.3: Proxemics and Communication
Module 4
Written Communication
- • 4.1: Business Writing Principles
- • 4.2: Email Communication Etiquette
- • 4.3: Report Writing and Presentations
Module 5
Interpersonal Communication
- • 5.1: Building Rapport and Trust
- • 5.2: Assertive Communication
- • 5.3: Conflict Resolution Skills
Module 6
Presentation Skills
- • 6.1: Structuring a Presentation
- • 6.2: Delivery Techniques and Public Speaking
- • 6.3: Using Visual Aids Effectively
Module 7
Communication in the Workplace
- • 7.1: Communication Strategies for Teams
- • 7.2: Communicating with Different Audiences
- • 7.3: Workplace Communication Challenges
Module 8
Communication Technology
- • 8.1: Effective Use of Communication Tools
- • 8.2: Social Media and Professional Communication
- • 8.3: Virtual Communication Best Practices
Module 9
Cross-Cultural Communication
- • Understanding Cultural Differences
- • 9.2: Adapting Communication Styles
- • 9.3: Communicating in a Global Context
Module 10
Persuasive Communication
- • 10.1: Principles of Persuasion
- • 10.2: Influencing Others Effectively
- • 10.3: Negotiation and Communication
Module 11
Communication and Leadership
- • 11.1: Leadership Communication Styles
- • 11.2: Communicating Vision and Strategy
- • 11.3: Motivating and Inspiring Through Communication
Module 12
Crisis Communication
- • 12.1: Crisis Communication Planning
- • 12.2: Communicating During a Crisis
- • 12.3: Reputation Management
Module 13
Communication
Ethics
- • 13.1: Ethical Considerations in Communication
- • 13.2: Honesty and Transparency in Communication
- • 13.3: Responsible Communication Practices
Module 14
Advanced Communication
Skills
- • 14.1: Storytelling and Communication
- • 14.2: Communication for Influence
- • 14.3: Building a Personal Communication Brand
