Duration: 18 Hours
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL (CPMP)
The CPCD program equips professionals with the skills to design, implement, and manage performance and competency frameworks that drive organizational success. It focuses on competency mapping, skills assessment, and performance evaluation to enhance workforce productivity. Participants gain expertise in talent development, leadership competency models, and data-driven performance strategies.
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL (CPMP)
Course Modules
Module 1
Foundations of Performance
Management
- • Defining Performance Management
- • The Performance Management Cycle
- • Linking Performance to Strategic Goals
Module 2
Setting Performance Expectations
- • Defining Key Performance Indicators (KPIs)
- • Setting SMART Goals
- • Developing Performance Agreements
Module 3
Performance Appraisal
Methods
- • Traditional Appraisal Methods (e.g., Rating Scales)
- • Modern Appraisal Methods (e.g., 360-degree Feedback)
- • Choosing the Right Appraisal Method
Module 4
Giving Feedback and Coaching
- • IConstructive Feedback Techniques
- • Coaching for Performance Improvement
- • Handling Difficult Performance Conversations
Module 5
Performance Improvement Plans
(PIPs)
- • Developing a PIP
- • 5.2: Monitoring Progress and Providing Support
- • 5.3: Evaluating the Effectiveness of a PIP
Module 6
Performance-Based Rewards
and Recognition
- • Linking Rewards to Performance
- • Designing Effective Recognition Programs
- • Communicating Rewards and Recognition
Module 7
Legal and Ethical Considerations in Performance Management
- • Avoiding Bias in Performance Appraisals
- • Legal Implications of Performance Decisions
- • Maintaining Confidentiality
Module 8
Technology and Performance Management
- • Performance Management Systems (PMS)
- • Using Data Analytics in Performance Management
- • Automating Performance Management Processes
Module 9
Performance Management in a Remote/Hybrid Work Environment
- • Setting Expectations for Remote Workers
- • Communicating and Providing Feedback Remotely
- • Measuring Performance in a Remote Setting
Module 10
Performance Management and Employee Engagement
- • The Link Between Performance and Engagement
- • Using Performance Management to Drive Engagement
- • Creating a Culture of Feedback and Recognition
Module 11
Performance Management and Talent Development
- • Identifying Development Needs Through Performance Reviews
- • Creating Individual Development Plans (IDPs)
- • Linking Performance Management to Succession Planning
Module 12
Measuring the Effectiveness of Performance Management
- • Tracking Key Metrics
- • Evaluating the Impact of Performance Management on Business Outcomes
- • Making Data-Driven Decisions to Improve Performance Management
Module 13
Building a High-Performance Culture
- • Defining a High-Performance Culture
- • Leadership's Role in Building a High-Performance Culture
- • Aligning Systems and Processes to Support a High Performance Culture
Module 14
Future Trends in Performance Management
- • The Impact of AI on Performance Management
- • The Changing Nature of Work and its Impact on Performance Management
- • The Role of Performance Management in Driving Organizational Agility
