Duration: 12 Hours
CERTIFIED EMPLOYEE RELATIONSHIP MANAGEMENT PROFESSIONAL (CERMP)
The CERMP program equips HR professionals with the skills to foster positive workplace relationships, enhance employee engagement, and resolve conflicts effectively. It focuses on building a strong organizational culture, ensuring compliance, and improving communication between employees and management. Participants gain expertise in dispute resolution, grievance handling, and retention strategies to create a harmonious work environment.
CERTIFIED EMPLOYEE RELATIONSHIP MANAGEMENT PROFESSIONAL (CERMP)
Course Modules
Module 1
Foundations of Employee Relationship Management (ERM)
- • Introduction to ERM
- • The Evolution of ERM
- • Benefits and Challenges of ERM
Module 2
Understanding the Employee
Lifecycle
- • Recruitment and Onboarding
- • Employee Engagement and Development
- • Retention and Offboarding
Module 3
Communication and
Feedback Strategies
- • Effective Communication Channels
- • Performance Feedback and Coaching
- • Employee Surveys and Feedback Mechanisms
Module 4
Technology and Data in ERM
- • ERM Software and Systems
- • Data Analytics for ERM
- • Data Privacy and Security in ERM
Module 5
Building a Positive Work Culture
- • Diversity and Inclusion
- • Employee Recognition and Rewards
- • Fostering a Collaborative Environment
Module 6
Conflict Resolution and Employee
Relations
- • Managing Workplace Conflict
- • Employee Grievances and Disputes
- • Building Strong Employee Relations
Module 7
Legal and Ethical
Considerations in ERM
- • Employment Law and Compliance
- • Ethical Practices in ERM
- • Data Protection and Confidentiality
Module 8
Measuring and Evaluating
ERM Effectiveness
- • Key Performance Indicators (KPIs) for ERM
- • Measuring the ROI of ERM Initiatives
- • Continuous Improvement in ERM
